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The First Five Seconds: A Field Card for Leaders
What to do in the five seconds after somebody on your crew raises a concern mid-job. Five steps on the front, the seven things that kill it on the back. Print it, tape it in the truck.
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What to do in the five seconds after somebody on your crew raises a concern mid-job. Five steps on the front, the seven things that kill it on the back. Print it, tape it in the truck.